Check the published dimensions against your most frequently used airline. Cabin rules vary by carrier and route, so confirm before departure.

Many textiles have a water-resistant finish and hard shells resist normal rain. Products are not fully waterproof and should not be submerged.

Selected luggage models use replaceable wheel and handle assemblies. Contact care with the SKU to confirm part availability.

A WEPLUS advisor confirms price, stock and delivery after your inquiry is submitted.

International availability depends on destination and product. Our advisor will confirm supported delivery options.

Yes. Reply to the confirmation message before the order is finalized and our team will update the request.

Wipe with a soft damp cloth and mild soap, then air dry. Do not machine wash unless the care label specifically allows it.

Assessment normally takes 2-3 business days. Repair time depends on parts and location, and will be confirmed before work begins.

Airline handling damage is not a manufacturing defect, but our care team may still be able to offer a paid repair or replacement part.